Call Detail - Twilio Screening Tester

Call #12 COMPLETED

Twilio SID	`CA807441fac26e5cd00fa10b5e102e2975`
Destination	+17206261401 (from +17194968580)
Created	20:09:44.087
Ringing	20:09:45.934
Answered	20:09:46.383
Completed	20:10:27.175
Duration	41s
State	Completed
Final Twilio status	completed

Twilio AMD	machine_end_beep
Screening Score	80 / 100
Assistant / Google / Apple	80% / 0% / 100%
Final Detection	AppleCallScreening
Decision Reason	Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)
Audio Selected	TTS (alice): live-answer message
Detection Time	8743 ms

Ground Truth (manual)

Detected: AppleCallScreening Actual: AppleScreening Result: CORRECT

Event Timeline (109)

20:15:26.392 [340009ms] Application GroundTruthLabeled Ground truth set to AppleScreening — wwent voicemail

20:10:27.175 [40792ms] Twilio Status:completed Twilio status callback: completed raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 20:10:27 \u002B0000","CallbackSource":"call-progress-events","SipResponseCode":"200","CallerState":"CO","ToZip":"","SequenceNumber":"3","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"completed","Duration":"1","From":"\u002B17194968580","CallDuration":"41","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:10:27.031 [40648ms] MediaStream StreamStopped Media Stream stopped (speech 5960ms, longest silence 11160ms) raw

{"event":"stop","sequenceNumber":"2025","streamSid":"MZa98afbd1db0d1e6e450b68372759bab2","stop":{"accountSid":"AC26f959a0549d2a1195a035ac6f17883a","callSid":"CA807441fac26e5cd00fa10b5e102e2975"}}

20:10:20.472 [34088ms] Interaction Transferring Transferring to +13032215626 (caller ID +17194968580, mode twilio) raw

{"msg":"Gather End","Called":"\u002B17206261401","Digits":"1","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","CallerState":"CO","ToZip":"","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","FinishedOnKey":"","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:10:12.712 [26329ms] Interaction TransferOffer Offering press-1 transfer

20:10:08.178 [21794ms] Interaction HumanAnswered Human picked up after screening: "Thanks Anissa, please. Stay on the line." raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","SpeechResult":"Thanks Anissa, please. Stay on the line.","CallerState":"CO","Language":"en-US","ToZip":"","Confidence":"0.87960976","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:10:08.175 [21791ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:08.170 [21786ms] Transcription TranscriptFinal Transcript: "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the line.","confidence":0.87960976,"isFinal":true,"startMs":null,"endMs":null,"speaker":"screened"}

20:10:06.179 [19796ms] AMD AmdResult Twilio AMD callback: machine_end_beep (19720ms) raw

{"MachineDetectionDuration":"19720","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","AnsweredBy":"machine_end_beep","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a"}

20:10:05.700 [19317ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:05.693 [19310ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:05.421 [19038ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:05.415 [19031ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the  line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:05.311 [18927ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:05.304 [18921ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay  on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:05.130 [18746ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:05.121 [18738ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please.  Stay on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:04.872 [18488ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:04.866 [18483ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the" raw

{"text":"Thanks Anissa, please.  Stay on the","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:04.731 [18348ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:04.726 [18343ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa. Please stay" raw

{"text":"Thanks Anissa.  Please stay","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:04.309 [17926ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:04.298 [17914ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please." raw

{"text":"Thanks Anissa,  please.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:04.234 [17850ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:04.226 [17843ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please." raw

{"text":"Thanks  Anissa, please.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:03.722 [17338ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:03.715 [17332ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa." raw

{"text":"Thanks  Anissa.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:03.654 [17270ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:03.644 [17260ms] Transcription TranscriptPartial Transcript (partial): "Thanks anise." raw

{"text":"Thanks anise.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:03.534 [17151ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:03.526 [17143ms] Transcription TranscriptPartial Transcript (partial): "thanks, an" raw

{"text":"thanks, an","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:10:03.128 [16745ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:10:03.119 [16735ms] Transcription TranscriptPartial Transcript (partial): "Thanks." raw

{"text":"Thanks.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:55.136 [8753ms] Interaction ScreeningAnnounce Announcing identity to screener, then waiting for pickup/voicemail: "This is UNISA calling about your student loan."

20:09:55.133 [8750ms] Playback PlaybackRequested AppleCallScreening -> TTS (alice): live-answer message. Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

20:09:55.130 [8747ms] DecisionEngine FinalClassification Final classification: AppleCallScreening in 8743ms. Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

20:09:55.114 [8730ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

20:09:55.095 [8711ms] Transcription TranscriptFinal Transcript: "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is available.","confidence":0.9928552,"isFinal":true,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:52.637 [6254ms] DecisionEngine ClassificationChanged AutomatedScreeningAssistant -> AppleCallScreening (screening 80). Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

20:09:52.631 [6247ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:52.338 [5955ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:52.333 [5950ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is  available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:52.139 [5756ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:52.126 [5743ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person  is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:52.051 [5668ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:52.044 [5660ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this  person is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.859 [5476ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.847 [5464ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if this person is" raw

{"text":"hi, if you record your name and reason for calling, I\u0027ll see if this  person is","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.771 [5388ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.762 [5379ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if this person is" raw

{"text":"hi, if you record your name and reason for calling, I\u0027ll see if  this person is","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.633 [5250ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.628 [5244ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if  this person.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.554 [5171ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.547 [5164ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see  if this person.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.275 [4891ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.267 [4883ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll  see if this.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:51.043 [4660ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:51.038 [4655ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if" raw

{"text":"hi, if you record your name and reason for calling,  I\u0027ll see if","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:50.948 [4564ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:50.943 [4559ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see." raw

{"text":"Hi, if you record your name and reason for calling,  I\u0027ll see.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:50.654 [4271ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:50.648 [4265ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll" raw

{"text":"hi, if you record your name and reason for calling,  I\u0027ll","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:50.549 [4166ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:50.544 [4160ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:50.254 [3871ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:50.248 [3864ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason for  calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:50.067 [3684ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

20:09:50.061 [3678ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason  for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.987 [3603ms] DecisionEngine ClassificationChanged Unknown -> AutomatedScreeningAssistant (screening 80). Screening score 80 >= 70; subtype uncertain (AMD not yet in)

20:09:49.978 [3595ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and  reason for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.750 [3366ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.741 [3357ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for" raw

{"text":"hi, if you record your name and  reason for","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.649 [3265ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.644 [3261ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for" raw

{"text":"hi, if you record your name  and reason for","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.544 [3160ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.538 [3155ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason." raw

{"text":"Hi, if you record your name  and reason.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.474 [3091ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.455 [3072ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason." raw

{"text":"Hi, if you record your  name and reason.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.182 [2798ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.175 [2792ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and" raw

{"text":"hi, if you record your  name and","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:49.164 [2780ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:49.156 [2773ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and" raw

{"text":"hi, if you record  your name and","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.948 [2564ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

20:09:48.941 [2557ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name." raw

{"text":"Hi, if you record  your name.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.654 [2270ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:48.649 [2265ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your" raw

{"text":"hi, if you  record your","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.595 [2211ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:48.583 [2200ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your" raw

{"text":"hi, if  you record your","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.547 [2163ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:48.538 [2154ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record." raw

{"text":"Hi, if  you record.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.355 [1971ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:48.350 [1966ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record." raw

{"text":"Hi,  if you record.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:48.056 [1673ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:48.051 [1667ms] Transcription TranscriptPartial Transcript (partial): "hi, if you" raw

{"text":"hi,  if you","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:47.947 [1563ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:47.938 [1555ms] Transcription TranscriptPartial Transcript (partial): "hi, if" raw

{"text":"hi, if","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:47.447 [1063ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (659ms): \u002B20"]

20:09:47.442 [1058ms] Transcription TranscriptPartial Transcript (partial): "Hi." raw

{"text":"Hi.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

20:09:47.043 [659ms] SpeechDetection SpeechDetected Speech detected 659ms after answer (rms 1275)

20:09:46.550 [167ms] DecisionEngine DetectionWindowStarted Detection window started (5000ms)

20:09:46.544 [160ms] MediaStream StreamConnected Media Stream connected raw

{"event":"start","sequenceNumber":"1","start":{"accountSid":"AC26f959a0549d2a1195a035ac6f17883a","streamSid":"MZa98afbd1db0d1e6e450b68372759bab2","callSid":"CA807441fac26e5cd00fa10b5e102e2975","tracks":["inbound"],"mediaFormat":{"encoding":"audio/x-mulaw","sampleRate":8000,"channels":1},"customParameters":{"callSid":"CA807441fac26e5cd00fa10b5e102e2975"}},"streamSid":"MZa98afbd1db0d1e6e450b68372759bab2"}

20:09:46.398 [15ms] Twilio Status:in-progress Twilio status callback: in-progress raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 20:09:46 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"2","StirStatus":"B","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:09:46.389 [6ms] TwiML AnswerTwiml Returned detection TwiML (stream + gather)

20:09:46.383 [0ms] Twilio CallAnswered Call answered raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","CallerState":"CO","ToZip":"","StirStatus":"B","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","StirVerstat":"TN-Validation-Passed-B","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:09:45.934 [] Twilio Status:ringing Twilio status callback: ringing raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 20:09:45 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"1","StirStatus":"B","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"ringing","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:09:44.282 [] Twilio Status:initiated Twilio status callback: initiated raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 20:09:44 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"0","CallSid":"CA807441fac26e5cd00fa10b5e102e2975","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"initiated","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

20:09:44.239 [] Twilio CallSidReceived Twilio Call SID received: CA807441fac26e5cd00fa10b5e102e2975

20:09:44.104 [] Twilio ApiRequestSent Twilio API request sent (CallResource.Create) raw

{"from":"\u002B17194968580","to":"\u002B17206261401","answerUrl":"https://screening.unisainc.app/twilio/voice/answer","statusUrl":"https://screening.unisainc.app/twilio/voice/status","amdUrl":"https://screening.unisainc.app/twilio/voice/amd"}

20:09:44.094 [] Application CallRequested Outbound call requested +17194968580 -> +17206261401

Transcripts (44)

Time	Final	Text	Conf	Score →
20:09:47.439	…	Hi.	—	20 → 20
20:09:47.936	…	hi, if	—	20 → 20
20:09:48.042	…	hi, if you	—	20 → 20
20:09:48.344	…	Hi, if you record.	—	20 → 20
20:09:48.535	…	Hi, if you record.	—	20 → 20
20:09:48.580	…	hi, if you record your	—	20 → 20
20:09:48.646	…	hi, if you record your	—	20 → 20
20:09:48.939	…	Hi, if you record your name.	—	20 → 50
20:09:49.140	…	hi, if you record your name and	—	50 → 50
20:09:49.173	…	hi, if you record your name and	—	50 → 50
20:09:49.450	…	Hi, if you record your name and reason.	—	50 → 50
20:09:49.527	…	Hi, if you record your name and reason.	—	50 → 50
20:09:49.642	…	hi, if you record your name and reason for	—	50 → 50
20:09:49.737	…	hi, if you record your name and reason for	—	50 → 50
20:09:49.974	…	Hi, if you record your name and reason for calling.	—	50 → 80
20:09:50.055	…	Hi, if you record your name and reason for calling.	—	80 → 80
20:09:50.246	…	Hi, if you record your name and reason for calling.	—	80 → 80
20:09:50.540	…	Hi, if you record your name and reason for calling.	—	80 → 80
20:09:50.646	…	hi, if you record your name and reason for calling, I'll	—	80 → 80
20:09:50.941	…	Hi, if you record your name and reason for calling, I'll see.	—	80 → 80
20:09:51.035	…	hi, if you record your name and reason for calling, I'll see if	—	80 → 80
20:09:51.264	…	Hi, if you record your name and reason for calling, I'll see if this.	—	80 → 80
20:09:51.544	…	Hi, if you record your name and reason for calling, I'll see if this person.	—	80 → 80
20:09:51.625	…	Hi, if you record your name and reason for calling, I'll see if this person.	—	80 → 80
20:09:51.759	…	hi, if you record your name and reason for calling, I'll see if this person is	—	80 → 80
20:09:51.844	…	hi, if you record your name and reason for calling, I'll see if this person is	—	80 → 80
20:09:52.039	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
20:09:52.121	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
20:09:52.330	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
20:09:52.628	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
20:09:55.092	✓	Hi, if you record your name and reason for calling, I'll see if this person is available.	0.99	80 → 80
20:10:03.107	…	Thanks.	—	80 → 80
20:10:03.524	…	thanks, an	—	80 → 80
20:10:03.638	…	Thanks anise.	—	80 → 80
20:10:03.713	…	Thanks Anissa.	—	80 → 80
20:10:04.224	…	Thanks Anissa, please.	—	80 → 80
20:10:04.295	…	Thanks Anissa, please.	—	80 → 80
20:10:04.720	…	Thanks Anissa. Please stay	—	80 → 80
20:10:04.852	…	Thanks Anissa, please. Stay on the	—	80 → 80
20:10:05.116	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
20:10:05.300	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
20:10:05.410	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
20:10:05.690	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
20:10:08.168	✓	Thanks Anissa, please. Stay on the line.	0.88	80 → 80