Call Detail - Twilio Screening Tester

Call #7 COMPLETED

Twilio SID	`CA17e519b1f77cbecd251b8ba0d5fdf3f9`
Destination	+ 17206261401 (from +17194968580)
Created	19:35:57.814
Ringing	19:35:59.682
Answered	19:36:00.077
Completed	19:36:35.546
Duration	35s
State	Completed
Final Twilio status	completed

Twilio AMD	machine_end_beep
Screening Score	80 / 100
Assistant / Google / Apple	80% / 0% / 100%
Final Detection	AppleCallScreening
Decision Reason	Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)
Audio Selected	TTS (alice): live-answer message
Detection Time	8752 ms

Ground Truth (manual)

Event Timeline (109)

19:36:35.546 [35468ms] Twilio Status:completed Twilio status callback: completed raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 19:36:35 \u002B0000","CallbackSource":"call-progress-events","SipResponseCode":"200","CallerState":"CO","ToZip":"","SequenceNumber":"3","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"completed","Duration":"1","From":"\u002B17194968580","CallDuration":"35","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:36:35.455 [35377ms] MediaStream StreamStopped Media Stream stopped (speech 11960ms, longest silence 11180ms) raw

{"event":"stop","sequenceNumber":"1762","streamSid":"MZ2e768947cc5f7e369bd9a0703d138e17","stop":{"accountSid":"AC26f959a0549d2a1195a035ac6f17883a","callSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9"}}

19:36:26.470 [26392ms] Interaction TransferOffer Offering press-1 transfer

19:36:22.005 [21927ms] Interaction HumanAnswered Human picked up after screening: "Thanks Anissa, please. Stay on the line." raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","SpeechResult":"Thanks Anissa, please. Stay on the line.","CallerState":"CO","Language":"en-US","ToZip":"","Confidence":"0.8671904","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:36:22.001 [21924ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:21.997 [21919ms] Transcription TranscriptFinal Transcript: "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the line.","confidence":0.8671904,"isFinal":true,"startMs":null,"endMs":null,"speaker":"screened"}

19:36:19.900 [19822ms] AMD AmdResult Twilio AMD callback: machine_end_beep (19718ms) raw

{"MachineDetectionDuration":"19718","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","AnsweredBy":"machine_end_beep","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a"}

19:36:19.389 [19312ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:19.385 [19307ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:19.186 [19108ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:19.179 [19101ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay on the  line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:19.102 [19024ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:19.098 [19020ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please. Stay  on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:18.823 [18745ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:18.814 [18736ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the line." raw

{"text":"Thanks Anissa, please.  Stay on the line.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:18.616 [18538ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:18.611 [18533ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please. Stay on the" raw

{"text":"Thanks Anissa, please.  Stay on the","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:18.503 [18425ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:18.495 [18417ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa. Please stay" raw

{"text":"Thanks Anissa.  Please stay","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:18.174 [18096ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:18.167 [18089ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please." raw

{"text":"Thanks Anissa,  please.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:18.021 [17943ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:18.016 [17939ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa, please." raw

{"text":"Thanks  Anissa, please.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:17.483 [17405ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:17.479 [17401ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa." raw

{"text":"Thanks  Anissa.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:17.443 [17366ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:17.438 [17360ms] Transcription TranscriptPartial Transcript (partial): "Thanks Anissa." raw

{"text":"Thanks Anissa.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:17.410 [17333ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:17.406 [17328ms] Transcription TranscriptPartial Transcript (partial): "Thanks anise." raw

{"text":"Thanks anise.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:17.320 [17242ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:17.316 [17238ms] Transcription TranscriptPartial Transcript (partial): "thanks, an" raw

{"text":"thanks, an","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:16.897 [16819ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:16.892 [16814ms] Transcription TranscriptPartial Transcript (partial): "Thanks." raw

{"text":"Thanks.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:08.849 [8772ms] Interaction ScreeningAnnounce Announcing identity to screener, then waiting for pickup/voicemail: "This is UNISA calling about your student loan."

19:36:08.838 [8760ms] Playback PlaybackRequested AppleCallScreening -> TTS (alice): live-answer message. Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

19:36:08.832 [8754ms] DecisionEngine FinalClassification Final classification: AppleCallScreening in 8752ms. Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

19:36:08.822 [8744ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 100%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason, i\u0027ll see if this person is available, see if this person is available =\u003E Apple 100%"]

19:36:08.810 [8732ms] Transcription TranscriptFinal Transcript: "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is available.","confidence":0.99359614,"isFinal":true,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:06.287 [6209ms] DecisionEngine ClassificationChanged AutomatedScreeningAssistant -> AppleCallScreening (screening 80). Screening score 80 >= 70; Apple fingerprint 100% (AMD not yet in)

19:36:06.226 [6149ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:06.029 [5952ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:06.024 [5946ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person is  available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.835 [5758ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.824 [5746ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this person  is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.634 [5557ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.630 [5552ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person is available." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if this  person is available.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.462 [5384ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.456 [5379ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if this person is" raw

{"text":"hi, if you record your name and reason for calling, I\u0027ll see if this  person is","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.442 [5364ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.436 [5358ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if this person is" raw

{"text":"hi, if you record your name and reason for calling, I\u0027ll see if  this person is","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.350 [5272ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.339 [5261ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see if  this person.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:05.234 [5156ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:05.228 [5151ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this person." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll see  if this person.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.952 [4874ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.946 [4869ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this." raw

{"text":"Hi, if you record your name and reason for calling, I\u0027ll  see if this.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.850 [4772ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.845 [4768ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see if this." raw

{"text":"Hi, if you record your name and reason for calling,  I\u0027ll see if this.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.737 [4659ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.731 [4653ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll see if" raw

{"text":"hi, if you record your name and reason for calling,  I\u0027ll see if","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.642 [4564ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.634 [4557ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling, I'll see." raw

{"text":"Hi, if you record your name and reason for calling,  I\u0027ll see.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.359 [4282ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.351 [4273ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for calling, I'll" raw

{"text":"hi, if you record your name and reason for calling,  I\u0027ll","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.337 [4259ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.327 [4250ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:04.024 [3946ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:04.018 [3940ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason for  calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:03.827 [3750ms] ScreeningDetector ScreeningScore Screening score: 80 (assistant 80%, google 0%, apple 45%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30","Asked reason for call (\u0022reason for calling\u0022): \u002B30","Apple screening fingerprint: record your name and reason =\u003E Apple 45%"]

19:36:03.820 [3743ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and reason  for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:03.768 [3690ms] DecisionEngine ClassificationChanged Unknown -> AutomatedScreeningAssistant (screening 80). Screening score 80 >= 70; subtype uncertain (AMD not yet in)

19:36:03.762 [3684ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason for calling." raw

{"text":"Hi, if you record your name and  reason for calling.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:03.436 [3359ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:03.431 [3353ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and reason for" raw

{"text":"hi, if you record your name and  reason for","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:03.311 [3233ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:03.290 [3212ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name and reason." raw

{"text":"Hi, if you record your name  and reason.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.887 [2809ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:02.874 [2797ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and" raw

{"text":"hi, if you record your  name and","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.860 [2783ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:02.854 [2776ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your name and" raw

{"text":"hi, if you record  your name and","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.720 [2642ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:02.715 [2637ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name." raw

{"text":"Hi, if you record  your name.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.641 [2564ms] ScreeningDetector ScreeningScore Screening score: 50 (assistant 50%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20","Asked caller identity (\u0022your name\u0022): \u002B30"]

19:36:02.631 [2554ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record your name." raw

{"text":"Hi, if you  record your name.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.341 [2264ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:02.336 [2258ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your" raw

{"text":"hi, if you  record your","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.269 [2192ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:02.263 [2185ms] Transcription TranscriptPartial Transcript (partial): "hi, if you record your" raw

{"text":"hi, if  you record your","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.221 [2143ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:02.217 [2139ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record." raw

{"text":"Hi, if  you record.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:02.146 [2068ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:02.141 [2063ms] Transcription TranscriptPartial Transcript (partial): "Hi, if you record." raw

{"text":"Hi,  if you record.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:01.809 [1731ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:01.800 [1722ms] Transcription TranscriptPartial Transcript (partial): "hi, if you" raw

{"text":"hi,  if you","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:01.691 [1613ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:01.664 [1587ms] Transcription TranscriptPartial Transcript (partial): "hi, if" raw

{"text":"hi, if","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:01.134 [1057ms] ScreeningDetector ScreeningScore Screening score: 20 (assistant 20%, google 0%, apple 0%) raw

["Automated speech immediately after answer (656ms): \u002B20"]

19:36:01.128 [1050ms] Transcription TranscriptPartial Transcript (partial): "Hi." raw

{"text":"Hi.","confidence":null,"isFinal":false,"startMs":null,"endMs":null,"speaker":"remote"}

19:36:00.734 [656ms] SpeechDetection SpeechDetected Speech detected 656ms after answer (rms 1322)

19:36:00.211 [133ms] DecisionEngine DetectionWindowStarted Detection window started (5000ms)

19:36:00.195 [118ms] MediaStream StreamConnected Media Stream connected raw

{"event":"start","sequenceNumber":"1","start":{"accountSid":"AC26f959a0549d2a1195a035ac6f17883a","streamSid":"MZ2e768947cc5f7e369bd9a0703d138e17","callSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","tracks":["inbound"],"mediaFormat":{"encoding":"audio/x-mulaw","sampleRate":8000,"channels":1},"customParameters":{"callSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9"}},"streamSid":"MZ2e768947cc5f7e369bd9a0703d138e17"}

19:36:00.095 [17ms] Twilio Status:in-progress Twilio status callback: in-progress raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 19:36:00 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"2","StirStatus":"B","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:36:00.085 [7ms] TwiML AnswerTwiml Returned detection TwiML (stream + gather)

19:36:00.077 [0ms] Twilio CallAnswered Call answered raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","CallerState":"CO","ToZip":"","StirStatus":"B","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","StirVerstat":"TN-Validation-Passed-B","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"in-progress","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:35:59.682 [] Twilio Status:ringing Twilio status callback: ringing raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 19:35:59 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"1","StirStatus":"B","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"ringing","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:35:58.007 [] Twilio Status:initiated Twilio status callback: initiated raw

{"Called":"\u002B17206261401","ToState":"CO","CallerCountry":"US","Direction":"outbound-api","Timestamp":"Tue, 15 Sep 2026 19:35:57 \u002B0000","CallbackSource":"call-progress-events","CallerState":"CO","ToZip":"","SequenceNumber":"0","CallSid":"CA17e519b1f77cbecd251b8ba0d5fdf3f9","To":"\u002B17206261401","CallerZip":"81101","ToCountry":"US","CalledZip":"","ApiVersion":"2010-04-01","CalledCity":"","CallStatus":"initiated","From":"\u002B17194968580","AccountSid":"AC26f959a0549d2a1195a035ac6f17883a","CalledCountry":"US","CallerCity":"ALAMOSA","ToCity":"","FromCountry":"US","Caller":"\u002B17194968580","FromCity":"ALAMOSA","CalledState":"CO","FromZip":"81101","FromState":"CO"}

19:35:57.963 [] Twilio CallSidReceived Twilio Call SID received: CA17e519b1f77cbecd251b8ba0d5fdf3f9

19:35:57.824 [] Twilio ApiRequestSent Twilio API request sent (CallResource.Create) raw

{"from":"\u002B17194968580","to":"\u002B 17206261401","answerUrl":"https://screening.unisainc.app/twilio/voice/answer","statusUrl":"https://screening.unisainc.app/twilio/voice/status","amdUrl":"https://screening.unisainc.app/twilio/voice/amd"}

19:35:57.818 [] Application CallRequested Outbound call requested +17194968580 -> + 17206261401

Transcripts (45)

Time	Final	Text	Conf	Score →
19:36:01.121	…	Hi.	—	20 → 20
19:36:01.636	…	hi, if	—	20 → 20
19:36:01.764	…	hi, if you	—	20 → 20
19:36:02.139	…	Hi, if you record.	—	20 → 20
19:36:02.215	…	Hi, if you record.	—	20 → 20
19:36:02.259	…	hi, if you record your	—	20 → 20
19:36:02.333	…	hi, if you record your	—	20 → 20
19:36:02.629	…	Hi, if you record your name.	—	20 → 50
19:36:02.712	…	Hi, if you record your name.	—	50 → 50
19:36:02.848	…	hi, if you record your name and	—	50 → 50
19:36:02.870	…	hi, if you record your name and	—	50 → 50
19:36:03.242	…	Hi, if you record your name and reason.	—	50 → 50
19:36:03.428	…	hi, if you record your name and reason for	—	50 → 50
19:36:03.758	…	Hi, if you record your name and reason for calling.	—	50 → 80
19:36:03.818	…	Hi, if you record your name and reason for calling.	—	80 → 80
19:36:04.012	…	Hi, if you record your name and reason for calling.	—	80 → 80
19:36:04.324	…	Hi, if you record your name and reason for calling.	—	80 → 80
19:36:04.349	…	hi, if you record your name and reason for calling, I'll	—	80 → 80
19:36:04.631	…	Hi, if you record your name and reason for calling, I'll see.	—	80 → 80
19:36:04.724	…	hi, if you record your name and reason for calling, I'll see if	—	80 → 80
19:36:04.843	…	Hi, if you record your name and reason for calling, I'll see if this.	—	80 → 80
19:36:04.944	…	Hi, if you record your name and reason for calling, I'll see if this.	—	80 → 80
19:36:05.226	…	Hi, if you record your name and reason for calling, I'll see if this person.	—	80 → 80
19:36:05.328	…	Hi, if you record your name and reason for calling, I'll see if this person.	—	80 → 80
19:36:05.433	…	hi, if you record your name and reason for calling, I'll see if this person is	—	80 → 80
19:36:05.453	…	hi, if you record your name and reason for calling, I'll see if this person is	—	80 → 80
19:36:05.628	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
19:36:05.820	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
19:36:06.022	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
19:36:06.221	…	Hi, if you record your name and reason for calling, I'll see if this person is available.	—	80 → 80
19:36:08.798	✓	Hi, if you record your name and reason for calling, I'll see if this person is available.	0.99	80 → 80
19:36:16.890	…	Thanks.	—	80 → 80
19:36:17.314	…	thanks, an	—	80 → 80
19:36:17.404	…	Thanks anise.	—	80 → 80
19:36:17.436	…	Thanks Anissa.	—	80 → 80
19:36:17.477	…	Thanks Anissa.	—	80 → 80
19:36:18.012	…	Thanks Anissa, please.	—	80 → 80
19:36:18.015	…	Thanks Anissa, please.	—	80 → 80
19:36:18.492	…	Thanks Anissa. Please stay	—	80 → 80
19:36:18.609	…	Thanks Anissa, please. Stay on the	—	80 → 80
19:36:18.811	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
19:36:19.095	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
19:36:19.177	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
19:36:19.383	…	Thanks Anissa, please. Stay on the line.	—	80 → 80
19:36:21.995	✓	Thanks Anissa, please. Stay on the line.	0.87	80 → 80